24/7 Answering Service for HVAC Companies in Victoria
A cold snap hits and your phone rings off the hook.
Every call you can't get to is a no-heat job going to the next company. FlowlyAI answers every call, books the service visit, and texts you a summary, day or night.
Missed calls are the most expensive part of running an HVAC company
Cold snaps and heat waves bring a flood of calls, and callers who reach voicemail move on. Industry data shows 62% of callers who hit voicemail never call back.
A receptionist costs $2,500 to $4,000 a month and doesn't work nights. FlowlyAI books the visit on the call.
of callers who hit voicemail never call back
average value of a new HVAC client
pickup time, 24/7
How it works for your HVAC business
- Answers with your company name and a natural voice trained on your services, service area, and rates
- Books service and maintenance appointments straight into your calendar while you're on a job
- Flags no-heat and no-cooling emergencies so vulnerable customers aren't left in voicemail
- Texts you a summary after every call: who called, what they need, where they are
- Keeps your existing phone number, we just forward it
Plans
After-Hours
No setup fee · billed monthly · up to 600 min/mo
The AI covers nights, weekends, and overflow when you're on a job and can't pick up.
Full-Time
No setup fee · billed monthly · up to 1,500 min/mo
Full 24/7 coverage. Every call answered, every emergency dispatched, every job booked.
HVAC FAQs
Can it handle no-heat calls in the middle of the night?
Yes. The AI answers 24/7, collects the address and symptoms, and either books the visit or flags it as urgent. It texts you a summary immediately so you can decide whether to send a crew.
Do I have to change my business phone number?
No. We forward your existing number to the AI, or set up a new one. Your customers keep calling the number they already know.
What does it cost for an HVAC company?
After-Hours is $297/month and covers nights, weekends, and overflow. Full-Time is $497/month and covers you 24/7 with emergency dispatch and calendar booking. No setup fee on either plan, billed monthly. After-Hours includes up to 600 minutes per month and Full-Time includes up to 1,500, then $0.35/min.
Stop losing service calls to the company that picked up
Call our AI to hear exactly what your customers would hear, or book a free demo and we'll build yours.
Serving hvac companies in Victoria, Langford, Saanich, Oak Bay, Esquimalt, Colwood and across BC.